NavigateSa Mobile App Design 🚌

Sarajevo Transit is a comprehensive urban mobility solution designed to transform how residents and visitors navigate Bosnia's vibrant capital city. This UX/UI case study explores the development of an intuitive mobile application that addresses the real transportation challenges faced by Sarajevo's commuters.

The Challenge 🔍

Navigating Sarajevo's diverse public transportation system can be challenging:

• Scattered information across multiple sources
• Unpredictable service changes due to frequent roadworks
• Confusing ticketing systems for tourists and occasional users
• Limited real-time updates on vehicle locations and delays

My Role ✨

• User Research & Problem Definition – Conducted in-depth interviews with daily commuters, tourists, and transportation officials to identify key pain points and opportunities for improvement
• Wireframing & User Flow Design – Created intuitive navigation paths ensuring users can quickly access critical information with minimal taps
• UI Design & Visual Identity – Developed a clean, accessible interface with thoughtful color coding for different transportation modes and routes
• Prototyping & Interaction Design – Built high-fidelity interactive prototypes demonstrating core functionalities

Key Features 🛠️

• Real-Time Transit Tracker – Live updates on vehicle locations, estimated arrival times, and capacity
• Personalized Journey Planner – Save frequent routes and receive customized notifications about delays or service changes
• Integrated Ticketing System – Purchase, store, and validate tickets directly through the app
• Offline Mode – Access essential route information and saved tickets without an internet connection
• Accessibility Focus – Voice guidance, high contrast mode, and screen reader optimization

The Impact 📊

The Sarajevo Transit app concept demonstrates how thoughtful UX/UI design can:

• Reduce average wait times by providing accurate arrival predictions
• Decrease confusion for first-time users and tourists
• Improve overall transportation system efficiency through better data collection
• Increase public transportation usage by making the system more accessible and transparent

This project showcases the power of human-centered design to solve everyday urban challenges and enhance the quality of city life for everyone.

View the complete project on Behance